Privacy Policy
Last updated: 15 July 2025
1. Introduction
Attaru operates the website at attaru.sbs and provides AI-driven warehouse advisory services to businesses in Malaysia. This policy explains what personal data we collect when you use the site or contact us, how we use it, and what choices you have.
Questions about this policy can be directed to [email protected] or by calling +60 4-397 6248.
2. Data We Collect
We collect personal data in the following ways:
- Enquiry form: first name, last name (optional), email address, phone number (optional) and any message content you submit.
- Usage data: pages visited, time on page, browser type and approximate geographic region, collected via analytics tools.
- Cookies: small files stored on your device to keep the site functional and, where you consent, to support analytics and advertising. See section 5 and our Cookie Policy for details.
We do not collect financial data, identity documents or sensitive personal information through this website.
3. How We Use the Data
- To respond to your enquiry and progress any engagement you enter into with us.
- To understand how visitors use our site so we can improve its content and structure.
- To serve relevant advertising where you have consented to advertising cookies.
- To send service-related communications if you become a client.
We do not use your data for automated decision-making or profiling that produces legal or similarly significant effects.
4. Legal Basis for Processing
We process personal data in accordance with applicable local data-protection law in Malaysia. The legal bases we rely on are:
- Consent: where you have agreed to cookies or voluntarily submitted data through our enquiry form.
- Legitimate interests: for analytics that help us understand how the site is used, where those interests are balanced against your rights.
- Contractual necessity: where processing is needed to deliver a service you have engaged us for.
5. Cookies & Tracking
Our site uses essential cookies required for basic operation, optional analytics cookies and optional advertising cookies. You can manage your preferences at any time using the cookie preference icon on the main site or by visiting our Cookie Policy page.
6. Third Parties and Processors
We use a small number of third-party services to operate the site and measure its performance. These may include web analytics providers, advertising pixel networks and our website hosting provider. Each third party processes data only as instructed by us and under contractual obligations. We do not sell personal data to third parties.
7. Data Retention
Enquiry form submissions are retained for up to 24 months from the date of receipt, or for as long as an active engagement is ongoing, whichever is longer. Analytics data is typically retained for 14 months before being aggregated or deleted. You may request earlier deletion at any time — see section 8.
8. Your Rights
Subject to applicable local data-protection law, you have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your data where we no longer have a lawful reason to hold it.
- Withdraw consent at any time where processing is based on consent.
- Object to processing carried out under legitimate interests.
To exercise any of these rights, email [email protected] with your request. We will respond within a reasonable period in line with local requirements.
9. Data Security
We apply reasonable technical and organisational measures to protect personal data against unauthorised access, loss or disclosure. These include access controls, encrypted connections (HTTPS) and limiting who within our team can access submitted enquiry data. No method of transmission over the internet is fully secure, and we cannot provide an absolute assurance against all risks.
10. Children's Data
Our website and services are directed at business operators and logistics professionals. We do not knowingly collect personal data from anyone under the age of 18. If we become aware that a minor has submitted data through our site, we will delete it promptly.
11. Changes to This Policy
We may update this policy from time to time to reflect changes in our practices or applicable law. The "last updated" date at the top of this page will reflect any revision. Where changes are material, we will take reasonable steps to bring them to your attention.
12. Contact
For any privacy-related question, request or complaint, contact us at:
- Email: [email protected]
- Phone: +60 4-397 6248
- Address: Lot 12, Jalan Perusahaan 3, Kawasan Perindustrian Prai, 13600 Perai, Pulau Pinang, Malaysia